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Organizational Behavior and Practical Conflict Resolution Skills for HR Professionals and First-Line Managers

It is about workplace management and leadership training topics focused on improving how people work together inside organizations, understanding employee behavior and teamwork, communicate more effectively, handle disagreements and workplace disputes, improve leadership and employee relations, create a positive and productive work environment.

• Activities based • Experiential sharing • Role Play & simulation • Practice based • Learning action plan

 Organizational Development Specialists  First-Line Managers / Supervisors  Emerging Leaders / Project Managers  HR Professionals

 Recognize key factors that influence workplace behavior and performance  Identify patterns that affect team collaboration and morale  Identify sources and types of workplace conflicts  Apply practical tools to prevent, manage, and resolve conflicts effectively  Promote a positive organizational culture  Implement strategies immediately to improve team performance and engagement

Objective

On completion of this module, leaders will:  Recognize key factors that influence workplace behavior and performance  Identify patterns that affect team collaboration and morale  Identify sources and types of workplace conflicts  Apply practical tools to prevent, manage, and resolve conflicts effectively  Promote a positive organizational culture  Implement strategies immediately to improve team performance and engagement

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