Effective Business Communication
Business communication skills include traits that help professionals convey clear, strong messages and Internal communication builds rapport among employees, managers, encourages teamwork and collaboration. These skills encompass primary forms of communication, like active listening, and communication techniques necessary to build professional relationships, like negotiation and networking skills
Training is designed for the busy professionals, being short and intensive and combining lecture and demonstration. We place a great emphasis on making the training practical, getting participants to practice the techniques taught. The exercises carried out focus on specific issues and cases related to people management skills and leading in challenging situations. Trainers provide advice relevant to your circumstances and requirements based on their experience. Participants have ample opportunity to discuss specific requirements with the trainer. During the training, we focus mainly on: - Activities Based - Experiential Sharing - Role Play & Simulation - Game Based - Learning Action Plan - Case Study - Discussion - Facilitation - Evaluation - Pre-Test and Post-Test for All Participants.
Typical participants include supervisors and managers who need to improve their communication skills and also negotiation skills for internal workplace or with professional people.
Icebreakers, Slide Presentation, Exercise Bank, Case Study, Select Sequence, & Prepare Learning Activities
- Convey Clear, Strong Messages - Build Professional Relationships - Helps to Build the Team - Boosts Employee Morale - Increases Customer Satisfaction
Objective
- Develop communication skills; - Helps in the development of management skills; - Helps in proper planning; - Develop meeting moderation skills; - Improve problem solving skills; - Improve public relation; - Develop skills of coordination