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Effective E-mail Writing

This is a course to help you write effective business emails in English. This course is unique because each session will provide tips on writing professional emails as well as lessons on improving your overall English writing. You will look at different email formats to analyze tone, formality levels, and various organizational styles. You will be able to improve your emails of introduction, announcement, request, revising and apology.

Training is designed for the busy professionals, being short and intensive and combining lecture and demonstration. We place a great emphasis on making the training practical, getting participants to practice the techniques taught. The exercises carried out focus on specific issues and cases related to people management skills and leading in challenging situations. Trainers provide advice relevant to your circumstances and requirements based on their experience. Participants have ample opportunity to discuss specific requirements with the trainer. During the training, we focus mainly on: - Activities Based - Experiential Sharing - Role Play & Simulation - Game Based - Learning Action Plan - Case Study - Discussion - Facilitation - Evaluation - Pre-Test and Post-Test for All Participants.

Typical participants include Administrative staff and assistants, Secretaries, Managers, and Staff who communicate with foreign clients.

Icebreakers, Slide Presentation, Exercise Bank, Case Study, Select Sequence, & Prepare Learning Activities

Emails are the way that business is done. Writing clear, effective and appropriate emails is a vital skill for succeeding in today’s competitive business environment. Improve professional communication with effective emails writing.

Objective

After joining this course, participants will be able to • Understanding the dos and don’ts of professional emails • Command of the style, editing and formatting of professional emails • Skill to write subject lines and email text to maximize communication • Ability to write special purpose emails for your business using key language • Knowledge of cultural differences which strengthen intentional relationships • Apply various appropriate language structures to different types of emails • Correct common errors such as punctuation and capitalization • Study tone and level of formality in emails • Write powerful professional business emails

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